In this interview I talk to Joseph Michelli about his newest book Driven to Delight. The book is about the transformation Mercedes-Benz USA made from a product centric company to a customer centric company. Listen to the podcast below!
In this interview I talk to Joseph Michelli about his newest book Driven to Delight. The book is about the transformation Mercedes-Benz USA made from a product centric company to a customer centric company. Listen to the podcast below!